Delivery Information

Orders are shipped out  Monday -Thursday  9am to 4pm (Eastern time)

Fridays 9am to 2:30pm (Eastern time)

Orders are shipped the same day if this was placed before 2:00pm Business days, if the order was placed after 2:00pm this will be shipped out the next business day.

 

If we are out of stock of the item you have ordered, one of our representatives will contact you with the option of changing the order or place you in backorder, and will give you an estimated time.

When will I receive my order?

Domestic Orders

 

EcigRus.com currently provides free shipping and handling with any order over $69.95 via United States Postal Service (First Class Mail).

Shipping time usually takes between 3 to 7 Business days.

You have the option with an additional price to expedite your shipping by choosing a different shipping method (rates below).

 

Shipping Times and Rates

 

• First Class Mail: $4.95 in orders below $69.95 (3 – 7 Business days).
• Priority Mail: $7.95 (2 – 3 Business days).
• Express Mail: $24.95 (1 - 2 Business days, usually overnight).

Free Shipping for Retail customers and only within the United States.
Once an order is shipped EcigRus.com takes no responsibility in the event that the package is damaged, lost, delayed or stolen. 

International Orders

 International orders can take around 7-30 Business days to reach you once they are shipped. Delays can be due to customs.

Canada Shipping Rates

• Priority mail: $17.95 (6-10 Business days).
• Express mail: $34.95 (6 Business days).

International Mail (Except Canada)

• First Class Mail (air): $20.00 (Varies).
• Priority Mail: $27.00 (6-10 Business days).
• Express mail: $38.00 (6 Business days).

Fees

We charge a 6.0% FL Sales Tax for all sales in the state of Florida.